Silks Place Taroko - Hualien City

18 Tian Hsyang Road, Hualien City, Taiwan, 972show map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Taiwan

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Overview

The excellent 5-star Silks Place Taroko Hotel boasts a free private car park and a tennis court as well as setting in an old district of Hualien City. Founded in 1994, the hotel underwent a renovation in 2009.

A short distance to a train station enables you to get to Eternal Spring Shrine and Fu An Temple in no time.

The hotel features a prime location with proximity to a national park and parks.

Hualien airport lies 25 km away from Silks Place Taroko Hotel and it takes about 30 minutes by car to get there.

Rooms

The property comprises 160 elegant rooms equipped with an in-room safe, climate control, flat-screen television, a closet and a sofa. Rooms come with the river view. They offer bathrooms fitted with a shower, a hairdryer and terry bathrobes.

Eat & Drink

The hotel features an outdoor restaurant serving international cuisine.

Services

There are bicycle rentals available on site.

Relax

Guests will appreciate steam baths, facials and massage offered at the hotel. Silks Place Taroko Hotel provides a gym, aerobics classes and yoga classes to help guests keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2009.  Number of rooms:   160.

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Facilities
Wi-Fi
Parking

On-site car park

24-hour services

24-hour reception

Babysitting
Swimming pool

Outdoor swimming pool

Indoor swimming pool

Air conditioning
Facilities for kids

Toys

Game room

Children's play area

Fitness/ Gym

Fitness centre

Sports & Fitness

  • Fitness centre
  • Hiking
  • Cycling
  • Tennis court
  • Table tennis

Services

  • Paid airport shuttle
  • Room service
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Newspaper service

Dining

  • Breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Packed lunches

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's play area
  • Toys
  • Game room

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Open-air bath

Room view

  • Garden view
  • River view
  • Landscape view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 6 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Tianxiang Scenic AreTianxiang Scenic Are600 ftXiulin Township
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Mugua River ValleyMugua River Valley5.0 mi HualienTaiwan
Eternal Spring ShrineEternal Spring Shrine7.1 miin Taroko National Park
Taroko GorgeTaroko Gorge8.2 miXinchen Township, Hualien
Taroko National ParkTaroko National Park8.2 miNo.291, Fushi,Fushi Village, Sioulin Township
Ching-Shui CliffChing-Shui Cliff10.6 miSu-hua highway from Herping to Chungte, Hualien
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Getting around
Airports
Hualien (HUN)13.4 mi
Taichung (TXG)53.0 mi
Train
Hualien Railway Station14.7 mi
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Reviews
9.0
SuperbBased on  59  reviews
  • 10.0
    Exclusive

    The hotel facilities were beautiful and the staff excellent and professional. The spa in particular was fabulous - pricey but worth it.

    I felt that the restaurant menus and food were not great for lunch and dinner. They were pretty similar for both meals and the food was decent/solid but not outstanding. I would have expected to have some outstanding food options given the outstanding quality of other parts of the hotel. I would still return in a heartbeat!

  • 10.0
    Exclusive

    I had a very comfortable and relaxing 2 nights stay. The room has a river view and it calms anyone's mind just looking. The room is stylish, cozy and comfortable. Everything else was just wonderful. The buffet dinner at Wellesy restaurant was really fantastic! Wide spread of variety, fresh quality of ingredient and taste, and dessert was wonderful, a sure hit among ladies. My favorite was their mini mud cake, which exceeded my expectation. I really enjoyed lying down by the pool, relaxing and reading while enjoying the breeze and magnificent view of mountains covered in clouds and hearing the river flow. Last thing, the staffs are so nice and friendly, especially the bell boy (tall, dark and in specs) and the house keeping boy (young, very fair, chubby and specs), they are always smiling and make anyone happy just to look at them! Well done and keep up the good work!!

    I was surprised that the bed was really hard, like a block of wood. It's my first time sleeping on such hard bed and surprisingly, I didn't get any backache the next morning. I still think I prefer softer bed.

  • 10.0
    Exclusive

    The hotel was fantastic. It was beautiful, calming, and spiritually refreshing. The most important point is probably the location -right in the Taroko gorge. The scenery and setting is just stunning. The swimming pool is on the roof as are the jacuzzis and I cannot describe how wonderful it is to lie on the loungers there and just take in the view of the mountains all around --with the little pagoda enticing you to stroll up to it (in the cool of the morning). The staff were kindness itself and there were lots of activities laid on for guests as well as short tours of the gorge but just walking in the mountains was enough! The Chinese zither player on Saturday and Sunday evenings was splendid and the restaurant-while pricey by Taiwanese standards was good value for europeans and americans -especially considering the five stars of the hotel. we had a great time and will always remember it.

    Everything was great but if you go without transport, as we did, you must realise that you are dependent on the hotel for everything: meals, trips, shuttle to Hualien, etc.

  • 9.6
    Exclusive

    Our River view room was magnificent in terms of the view of the rushing river and mountains in the clouds which were spectacular ... , the privacy with fire flies, moths, clouds and I think mini bats passing us by as we sat on our balcony with an after noon drink, the bed so big and comfy, could have done with a couple of extra pillows though, will ask next time. The breakfast is wonderful with a huge selection and chef waiting to cook you the perfect egg! Service Excellent, could not fault any of the staff all treated us so well! Looking forward to taking my family to Silks Place next time we are in Taiwan it's a must! We enjoyed it so much we booked an extra night and it was no trouble for the reception staff to change our train booking either!

    The Asian restaurant does have a lot of different cuisine of which we tried several and none of which were done perfectly. I would suggest to the hotel that they try perhaps two styles or stick with one and do that perfectly! I have stayed at Silks when it was the Grand Formosa and the Asian restaurant then was very good with just one style of cuisine which was Chinese. The Western restaurant was not that good either as I ordered sword fish which I don't think it was as was too greasy more like mackerel. The wine is far too expensive and there is nothing middle range to choose either. I still enjoyed the atmosphere of both the restaurants anyway.

  • 10.0
    Exclusive

    nice rooms

    open spa on top of the hotel

  • 8.8
    Superb

    Amazing location, great staff and great facilities.

    For a 5 star hotel the room was pretty standard.

  • 10.0
    Exclusive

    The location and service made this one of the finest vacations ever. Book this hotel now before others discover it and it becomes too crowded. Make sure to take one of the half day tours provided by the hotel, you will never forget it!

  • 10.0
    Exclusive

    What a wonderful hotel in a simply awesome setting. Where to begin--we were upgraded to a fantastic room facing the Gorge, the infinity pool, the lovely, helpful staff, the serenity of the surroundings. What's not to love? There are two restaurants--western and Chinese and a fantastic buffet at breakfast and dinner. The staff was so helpful (driving us to the start of several hikes and then picking us up). We were totally happy with this beautiful, serene retreat and recommend it highly.

    the dinner menu did not change (4 options to choose from-Western restaurant) so if you're staying for more than one night, it gets a little boring, even though the food was delicious.

  • 10.0
    Exclusive

    Great, I even don't know how to begin. We had a big, very clean room, a balcony overlooking the river (we could even see monkeys from our balcony). The room was well insulated, so we couldn't hear our neighbours. The staff members were very helpful and friendly. The breakfast was delicious and there was a huge choice of high quality products. Not to forget the hot jacuzzi on the roof with its stunning view! We also liked the indoor pool, the hot indoor pool and the tennis court. The hotel is situated right within Taroko Gorge.

    The dinner choice of the Western restaurant could have been a bit larger, but it was OK.

  • 9.6
    Exclusive

    Wonderful location, comfortable hotel with attentive staff

  • 5.8
    Guest rating

    Location is close to key sites of Taroko.

    Service is mediocre and not as helpful and friendly as is standard for Taiwan. Hotel offers no shuttle from train station which is a very far distance. Breakfast is standard western buffet without much innovative thought. Rooms are clean but old in finish and design. Hotel smells old.

  • 9.6
    Exclusive

    This hotel is magic. The place in the middle of the mountains, the design and the care of every detail have made my stay unforgettable.The swimming poll in the roof is a beauty. I liked a lot the breakfast buffet (good variety) and the dinner buffet. Some of the staff are very well qualified.

    My experience in the "a la carte" restaurant was very bad, I had to wait for a ver long time for my food, even if it was almost empty. Most of the staff don't speak english.

  • 10.0
    Exclusive

    Exceptional in every way - setting; design; room quality; service; and food.

  • 7.8
    Fabulous

    The pillows are way too soft. The thickness reduces by 70-80% once I rest my head on it.

  • 7.0
    Very good

    "Retreat floor"rooms only were fantastic! Modern & zen design. Very clean & comfortable. Gorgeous huge bathroom. Free wifi-entire hotel. Great outdoor fire place,local performances on certain nights. Good buffet breakfast spread.Both Western & Chinese restaurants reasonably priced,quality of food quite good. Beautiful yoga room. Beautiful lobby & Retreat lounge. Accommodating staffs,speaks good English. Amazing sights on the way from main town to hotel for nature lovers and photography. Overall our stay was pleasant.

    Resort floor rooms(we book 1 room on each floor) were very old but cost half the price of Retreat floor rooms. Very limited gym equipments, weight machines broken, only 1 threadmill working(total 2). Poor selection/very limited spread of afternoon tea treats/snacks,only bite size pastries. No lemon avail in the hotel. No good coffee. Most Staffs were accommodating but lacks initiative & unable to anticipate guests' needs. Some were attachment trainees from universities. This hotel lacks the finer details of a 5 Star hotel sadly....we rate it 4 Star max!

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Taiwan

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 6 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Hualien (HUN)13.4 mi
Taichung (TXG)53.0 mi
Train
Hualien Railway Station14.7 mi
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Check rooms and rates
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Check-in
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Rooms and Guests
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